Question 1

Can you use our club colours and logos?

Accepted Answer

Yes. Share your colour references, club crest, sponsor artwork and any inspiration. Your design brief is used to prepare artwork for your approval before production.

Question 2

How much will our custom kit cost?

Accepted Answer

Your quote depends on the garment, fabric, quantity, personalisation and delivery destination. Send your requirements for a written quotation.

Question 3

What is the minimum order quantity?

Accepted Answer

Minimum quantities are confirmed for your selected product and design. Include your estimated quantity in the quote request so we can advise.

Question 4

How long does manufacturing and delivery take?

Accepted Answer

Timing depends on the order, artwork approval and shipping destination. Tell us your required date and we will confirm the production and delivery schedule in your quotation.

Question 5

Can we add player names, numbers and sponsors?

Accepted Answer

Yes. Specify the names, numbers and artwork placements you need. All requested personalisation will be reviewed with your design and quotation.

Question 6

Can I order for a school or my own brand?

Accepted Answer

Yes. Send a brief for your school, academy or private-label collection, including your product types, estimated quantities and branding requirements.

Question 7

Are the images the final product specification?

Accepted Answer

The catalogue shows design concepts. Fabric, construction, sizes, print colours and artwork are confirmed in your approved product specification before production.

Question 8

How does Design your kit work?

Accepted Answer

Design your kit uses realistic rendered mockups of a football jersey and shorts. Switch between the front and back, and zoom in to see the details. You can explore colours, patterns, a team name, number, sponsor text and a crest. Your concept can be taken into a quote request; it is not a final production specification.

Question 9

Which artwork files can I upload?

Accepted Answer

The quote form accepts a PNG, JPG or WebP image up to 2 MB. The Design your kit also accepts a crest image. Keep original artwork files available for later discussion; PDF and SVG uploads are not supported by this form.

Question 10

Does submitting a quote place an order?

Accepted Answer

No. It saves an enquiry and gives you a reference. Pricing, quantities, artwork, payment and delivery arrangements still need to be agreed before an order is accepted.

Question 11

Can our order include different sizes?

Accepted Answer

Include the quantity for each size in your brief. Ask us to confirm the size range and fit available for your chosen garment before finalising your team list.

Question 12

Are the size charts the same for every product?

Accepted Answer

The website guide is a starting reference. Confirm the garment-specific measurements, fit and sizing before ordering, especially when comparing adult, youth and different product styles.

Question 13

How should we wash our custom kit?

Accepted Answer

Always follow the garment care label. As general guidance, protect decorated surfaces, avoid unnecessary heat and do not leave damp kit bundled in a bag. See the care guide in Resources.

Question 14

Do you manufacture in Pakistan and supply overseas?

Accepted Answer

FORDGE ELEVEN is a Pakistan-based custom sportswear business serving teams and brands worldwide. Tell us your destination so available shipping methods, costs and timing can be discussed for your order.

Question 15

Are shipping costs, duties and taxes included?

Accepted Answer

Check your written quotation for shipping costs and the agreed responsibility for customs duties, taxes and clearance charges. Do not assume they are included unless the quotation says so.

Question 16

Can I change artwork or sizes after approval?

Accepted Answer

Contact us with your order reference as soon as possible. Whether a change is possible depends on the production stage, and any cost or timing changes need to be agreed in writing.

Question 17

What should I do if something arrives wrong or damaged?

Accepted Answer

Keep the packaging and take clear photos of the item, label and issue. Contact us with your order reference and the affected quantities so the concern can be reviewed against your approved specification. The remedy will be discussed under your order terms and applicable rights.

Good questions. Clear answers.